P R E T T Y F E M B O Y
FAQ ✦
Everything you need to know — before and after you order.
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The Pouch
What is the pouch and why does it matter?+
Every pair we make has a built-in front pouch that's shaped for the male body. It gives you room up front instead of pressing everything flat. No tucking, no adjusting, no squeezing into women's panties that weren't cut for your anatomy. The pouch is the whole reason PrettyFemboy exists — cute panties that actually fit.
Do I need to tuck?+
No. That's the point. The pouch holds everything comfortably without tucking. If you've been tucking to wear cute underwear, you don't need to with ours.
Does the pouch show through clothes?+
The pouch is built into the cut of the panty — it's not a bulky add-on. Under normal clothing it looks smooth. The shape stays clean from the outside.
How is this different from women's panties?+
Women's panties have a flat front. They're not designed for male anatomy, so they squeeze, shift, and don't sit right. Our panties look cute from the outside but are shaped differently where it counts. Same pretty designs, completely different internal construction.
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Sizing & Fit
What size should I get?+
Every product page has a Size Guide button — click it to see the full chart for that specific style. Measure your waist and hips with a soft tape measure, then match to the chart. If you're between sizes, go up — a slightly looser fit is more comfortable than too tight, especially with the pouch.
I'm not slim — will these fit me?+
Yes. Our largest size fits up to 100 kg (220 lbs). Cute underwear isn't only for one body shape. Check the size guide on the product page for exact waist and hip ranges for every size.
Do your sizes run small or large?+
Most of our panties run true to the size chart. A few lace styles have less stretch, which we note on those product pages. When in doubt, size up.
What's the best first pair if I've never worn panties before?+
Start with something from the Cute & Sweet collection — cotton or modal fabrics, mid-rise, full coverage. They feel the closest to regular underwear but way cuter.
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Privacy & Packaging
What does the package look like when it arrives?+
A plain, unbranded box or poly mailer. No logos, no brand name, no product descriptions on the outside. Nobody can tell what's inside by looking at the package.
What will show on my bank or credit card statement?+
The charge will show as "PRETTYFEMBOY" or "SHOPIFY" depending on your payment method. If this is a concern, using PayPal or Shop Pay can add an extra layer between the purchase and your statement.
Do I need to create an account to order?+
You can check out as a guest — no account required. But if you create an account as a new customer, you'll get 10% off your first order. Either way works.
Will you send me marketing emails or texts?+
Only if you subscribe to our newsletter. We never sign you up automatically. Order confirmation and shipping updates are the only emails you'll get from a purchase.
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Shipping
How long does it take to ship?+
Regular styles ship within 1–3 business days. Handmade or custom styles need 3–5 business days — these are marked on the product page. You'll get a tracking number by email once your order ships.
Do you ship on weekends?+
Our warehouse is closed on weekends and holidays. Orders placed on Saturday or Sunday will ship the following business day.
Is shipping free?+
Free standard shipping on orders with 2 or more items, or any order over $79. Single-item orders under $79 have a flat $7.99 shipping fee.
Do you ship internationally?+
Yes. We ship worldwide. International delivery times vary by country — typically 7–21 business days for standard shipping. All international orders also ship in plain, discreet packaging.
How do I track my package?+
After your order ships, you'll get an email with a tracking number. Click "View your order" in that email to see real-time delivery updates. You can also check anytime on our Track Your Order page.
USPS says "delivered" but I don't have my package?+
USPS sometimes marks packages as delivered before they actually arrive. Give it 2–3 more business days. If it still hasn't shown up, email us at support@prettyfemboy.com and we'll help sort it out.
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Returns & Exchanges
Can I return or exchange my order?+
Because these are intimate items, we can only accept returns on unworn, unwashed pairs in original packaging. If you received a defective or wrong item, we'll replace it or refund you — no questions asked. Email us at support@prettyfemboy.com with your order number and a photo.
How long do refunds take?+
Once we receive and inspect the return, refunds process within 3–5 business days. It may take another 5–10 days to show on your statement depending on your bank.
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Fabric & Care
What fabrics do you use?+
Depends on the style. Cotton, modal, ice silk, Lycra cotton, satin, and various lace types. Each product page lists the specific fabric. Cute & Printed collections tend to be cotton or modal. Lace & Satin is mostly nylon lace and satin.
How do I wash them?+
Hand wash cold with mild detergent. Don't wring — gently squeeze out water and lay flat or hang to dry. No bleach, no tumble dry, no ironing lace directly. They'll last way longer this way.
Can I machine wash them?+
We recommend hand wash for all styles. If you must machine wash, use a mesh laundry bag on cold delicate cycle. But hand wash is always better for the longevity of the fabric and details.
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Identity & Inclusivity
Do I have to be a femboy to shop here?+
No. You can be anyone. Our panties are designed for the male body, but we don't ask questions about how you identify. If you want cute underwear with a pouch, you're in the right place — whether you call yourself a femboy, non-binary, a guy who likes pretty things, or anything else.
Is this "sissy" or "crossdressing" underwear?+
We don't use those terms for our brand. Not because there's anything wrong with them, but because a lot of our customers specifically don't identify with those labels. We make cute panties for people with male bodies. How you define your style is your business.
I'm nervous about ordering for the first time. Is that normal?+
Completely. A lot of our customers felt the same way before their first order. That's why we offer guest checkout, discreet packaging, and no phone calls to confirm orders. You order, we ship it in a plain box. Nobody needs to know anything.
Can I buy these as a gift for someone?+
Yes. Just use their shipping address at checkout. The package arrives plain and unbranded, so it won't spoil the surprise — or reveal the contents to anyone else.
Still have a question?
Our team replies within 24–48 hours, 7 days a week.
Contact Usor email support@prettyfemboy.com